What is electronic signature capture, and why should I care?
Electronic signature capture is a technology for signing electronic document files with a handwritten signature. The use of this technology allows for the complete elimination of the mailing, storage, filing, copying, and retrieval of paper documents. This will save your business time and money.
In companies and organizations which process a lot of signed paper contracts and forms, digital signature capture will save literally millions of dollars per year in overhead costs. The savings in an insurance company with 1,000 field agents can be on the order of $25 million dollars per year compared with the cost of using paper documents. The return on investment in your Topaz® tablets is in the thousands of percent return. Payback on the investment is measured in days.
In addition to savings in overhead costs, digital signature technology speeds business processes and improves productivity. When used with the Internet or an intranet, all of the documents and contracts that an organization uses, including customer and vendor contracts, service contracts, and human resource documents, can be made available anywhere, anytime, electronically. Today's business world revolves around instant access to information. Electronic digital signature capture allows that same instant access to legal, robust signed documents, contracts, and receipts.
With what operating systems do Topaz® signature pads and software work?
For PCs, Topaz signature pads and software operate on Windows Vista and up.
For Macs, applications can be created in Java for use with Topaz signature pads on OSX Version 10.6 and up. For Apple iPad and iPhone signing, the Topaz pDoc Signer and iEmcee applications are available for download. See the Mac and Apple Software page for more information.
What is the importance of using SigPlus® software for signature capture?
SigPlus software is available in a variety of forms for major development environments and application types, allowing for great versatility. The same building block control works just as well on a desktop, notebook, or over the Internet and can be downloaded from the electronic signature software section of this site.
Why does Topaz have so many different tablets - which should I use?
Each Topaz tablet was developed with a specific set of customer requirements in mind. When it comes to automating signatures, different applications have different needs in terms of size, cost, paper trail, LCD ink, etc. The availability of such a wide range of tablet products from a single vendor, all utilizing a common set of software tools, is a powerful combination for the automation of a wide range of needs within your organization. For a complete list of Topaz signature pads, visit our Products Page.
What is the difference between SigLite and the other Topaz tablets?
SigLite tablets are based on touch-sensitive technology, and use a passive pen for signing. Through the use of a passive pen, replacement cost is very low, and alternate pda-type stylus’s can be used temporarily if the pen is in need of replacement.
What is the importance of the simultaneous inking pen?
The simultaneous inking pen allows regular ink to appear on paper at the exact same instant that the signature is captured electronically. There are two primary reasons to use ink:
NOTE: Ink-tipped pens should not be used with LCD products under any circumstances.
What kinds of systems are best for use over the Internet?
Topaz technology enables several options when dealing with signatures and documents over the Internet. SigPlus is available as an ActiveX or Java API. .NET examples and demos are available for download here. Java examples and demos are available for download here. The Topaz SigWeb Browser API is also available.
How can I get application and technical support?
For application and technical support, please contact us.
How do I renew my expired pDoc Signer certificate?
Earlier versions of pDoc Signer (2.9 and before) utilize a signing certificate that expires at the end of 2014. To renew your certificate, visit the pDoc Signer page. You may download and install the Certificate Renewal, or download and install the latest version of pDoc Signer.
I am using my GemView Tablet Display with a Surface Pro 3, and the document is only displayed partially on the GemView; how do I fix this?
This results from the display settings in Windows. Follow these steps to have the document display fully on the GemView: